Shopee insists system glitch caused revocation of tickets on BLACKPINK event, to issue full refund on 119 users
They’re giving 119 users a full refund
MANILA – Online shopping platform Shopee Philippines has maintained its position that a system glitch was the culprit behind its revocation of some 119 tickets for Shopee x BLACKPINK meet-and-greet event last June 6, and not a change in its promo mechanics.
Shopee has released its statement to the media saying that an internal system error caused inaccuracies in their automatically generated winner list, and as a result, they have to revoke those 119 tickets that they deemed ‘wrongly issued’.
Here’s Shopee’s official statement: (via CNN Philippines)
Shopee says it is working with DTI to provide full refund to BLACKPINK fans “who were incorrectly told that they had won tickets but were eventually unable to attend” the June 6 Manila event https://t.co/sDo55hwVGt pic.twitter.com/wI6E8Jr6BI
— CNN Philippines (@cnnphilippines) June 14, 2019
The online shopping platform also asserted that unlike the fans’ accusations, they did not revoke tickets for the sake of celebrities and influencers.
Hashtag #ShopeeScam trended worldwide on June 6, when the event happened, as a result of fans’ dismay on how Shopee has handled the supposed BLACKPINK meet-and-greet event.
Shopee is currently working with the Department of Trade and Industry (DTI) to give a full refund to the affected 119 users, including the costs incurred to be part of the event, as a token of goodwill. -HallyuLife.com