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Shopee insists system glitch caused revocation of tickets on BLACKPINK event, to issue full refund on 119 users

They’re giving 119 users a full refund

MANILA – Online shopping platform Shopee Philippines has maintained its position that a system glitch was the culprit behind its revocation of some 119 tickets for Shopee x BLACKPINK meet-and-greet event last June 6, and not a change in its promo mechanics.

Shopee has released its statement to the media saying that an internal system error caused inaccuracies in their automatically generated winner list, and as a result, they have to revoke those 119 tickets that they deemed ‘wrongly issued’.

Here’s Shopee’s official statement: (via CNN Philippines)

The online shopping platform also asserted that unlike the fans’ accusations, they did not revoke tickets for the sake of celebrities and influencers.

Hashtag #ShopeeScam trended worldwide on June 6, when the event happened, as a result of fans’ dismay on how Shopee has handled the supposed BLACKPINK meet-and-greet event.

Shopee is currently working with the Department of Trade and Industry (DTI) to give a full refund to the affected 119 users, including the costs incurred to be part of the event, as a token of goodwill.


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